FAQs

FAQs

General

Do you install polished concrete floors throughout the UK?

Yes, we are happy to work throughout out the UK and Europe.

Do you install projects of any size?

We consider projects of any size; each project is priced on its specific requirements.

How do we get a quotation for our project?

Please send us a scale drawing, the full project address and the area you require to be installed we can provide a quotation. If required we will carry out site survey.

What colours are possible?

We have a range of standard colours for both in-situ and pre-cast; however it is possible to produce bespoke colours.

Do you have samples of polished concrete?

Samples from our standard colour range can be sent upon request; once a quotation has been produced for the project.

Do you have a Showroom?

Yes, the London Showroom can be viewed by appointment only, smaller samples can be seen in our Yeovil Office if this is more convenient. Please email info@lazenby.co.uk

 

Can you manufacture pre-cast concrete to match a polished concrete floor?

We are able to manufacture pre-cast concrete at our factory; worktops, sinks, splash backs, stair treads and tiles in complimentary colours.

Concrete Floors

What depth should a polished concrete floor be laid to?

We recommend a Lazenby polished concrete floor to be installed at a depth of 100mm. However, there are alternative solutions if this depth is not possible.

How often are joints required?

Floors at a depth of 100mm require crack control joints every 5 metres; if the depth is reduced more joints are required. At 75mm joints are required every 3 metres. All joints can be filled with a complimentary silicone.

Can we use stainless steel or brass as joints?

This is possible but not very practical. The floor will shrink away from the metal joint and possibly leave a frail edge. It also is difficult to install with underfloor heating.

Does underfloor heating work well with polished concrete?

Yes, polished concrete conducts and stores heat well. The floor acts as a huge storage heater giving off a very pleasant feel.

How and when do we turn on the underfloor heating?

We would advise waiting until the floor protection has been lifted. Initially floor temperature should be kept to a minimum, ideally less than 20°c and increased gradually up to a maximum flow temperature of 35°c. Contact our technical team for more information.

Can the concrete floors be laid outside?

Yes, Lazenby polished concrete floors can be installed outside, we install these to an anti-slip finish. We are able to offer other exterior decorative finishes.

Do my windows and doors need to be fitted prior to the floor?

It is recommended that windows and doors are fitted prior to the installation of polished concrete, however it is possible without. If the doors are installed after the floor it essential a shutter is fitted to finished floor level and all openings are adequately weather proofed.

Do you only install polished concrete floors?

We are able to install any type of decorative concrete; this includes staircases, worktop & island units, external concrete.

What finishes are available?

For domestic projects we offer matt, satin or gloss. For commercial projects we can offer matt and satin dependent on the specification.

Are polished concrete floors easy to maintain?

We aim for all of our floors to be low maintenance. The secret is to use the correct cleaner and maintainer whilst following the maintenance instructions provided.

Will the polished concrete floors need to be re-polished?

If floors are maintained correctly they should improve with time. We are able to re-polish or re-seal if required.

How long will a polished concrete floor take to install?

A Lazenby polished concrete floor can generally be installed in three days dependent on the project requirements.  In winter the floors can take a very long time to set and our team may potentially have to work past midnight. Please make your neighbours aware of this to avoid any problems.

When is the polished concrete floor polished?

We recommend the sealing process take place as close to handover as possible. Our polishing process does not require any grinding and is purely a cleaning process.

Does polished concrete crack?

All concrete has the possibility of cracking. With good working practice along with careful use of shrink reducing admixtures, designed reinforcement and crack control joints the risk of cracking is reduced.

The misuse of underfloor heating with sudden temperature changes is the biggest reason for cracks in floors.

If a polished concrete floor cracks what can be done?

We have a dedicated repair team that are able to fill and colour match substantial cracks if required.

Pre-cast

What tiles sizes do you manufacture and are these kept in stock?

All pre-cast tiles are bespoke and made to order; therefore there is generally a minimum lead time of 4 weeks. Floor tiles can be made in any size and shape up to 1200x1200mm for internal use and 1000x1000mm externally.

Do you only manufacture tiles?

No, we are also able to manufacture a range of products including worktops, wall panels, sinks and stair treads.

How practical is a concrete worktop?

Concrete is porous by nature, we apply sealants to resist staining however these do not make them impervious to marking. Concrete behaves similarly to a natural wooden worktop and any changes to the surface over time are part of the natural beauty of the material.

How thick are the tiles?

This varies depending on the application, internal floor tiles can be 20-30mm; external tiles are 30-40mm and wall panels are 12-18mm thick.

What is the biggest worktop I can have?

They can be any size however if the worktop is longer than 3m this will need to be cast in multiple sections. If you would prefer not to have any joints we can also install items in-situ as one single piece.

Do you install pre-cast items?

All pre-cast products are quoted on a supply and manufacture basis only.