Frequently Asked Questions
Do You Install Floors Throughout the UK?
Yes we are happy to work throught out the UK and Europe
Do You Sub Contract Work
We sometimes use specialists for large HTC superfloors, other than that we install all of our own work.
Do You Install Small Projects
We have installed projects as small as 1 sqM. Small jobs ( upto 40 sqM ) could be at least £200 per sqM
How Do We Get A Quotation For The Work
If you forward us a scale drawing, the square meterage of the work required and a estimated installation date, we can provide a quotation. If required we will carry out site survey.
Do You Have Samples
we have a small range of popular colour samples. samples can be made on request.
Do You Have A Show Room.
We have a small sample area at Kier Townsland at 42 Brompton road. We also have samples available to view at our factory in Somerset.
Do You Have Show Sites.
we have many addresses you can see our work in a commercial or retail environment. We have some domestic installations you could view by appointment.
Do You Install Resin Floors
Yes, we install Resin, Micro Cementicious, Htc Superfloor. We also produce pre-concrete and dry cast.
Can You Make Worktops Or Sinks To Match?
We are able to cast worktops, sinks, splash backs and tiles up to 1000mm x 1000mm to match the floors. Any bespoke items are available which are manufactured in our large factory in Somerset.
DO YOU LAY CONCRETE FLOORS
YES, unlike many companies claiming to install polished concrete, we have been laying concrete for over 20 years.
WHAT DEPTH SHOULD A POLISHED CONCRETE FLOOR BE LAID?
All Lazenby Polished Floors with underfloor heating must be a minimum of 100mm deep.
Each job varies and the shallower the floor the more joints will be required.
We would recommend a lazenby floor to be 100mm deep.
DOES UNDERFLOOR HEATING WORK WELL WITH CONCRETE?
Yes concrete conducts and stores heat well. The floor acts as a huge storage heater giving off a very pleasant feel.
HOW AND WHEN DO WE TURN ON THE UNDERFLOOR HEATING?
We recommend the underfloor heating can be turned on after 28 days but the longer the better. It is essential all
systems are turned up by a maximum of 3 degrees centigrade per three days. This is the water temperature not the room temperature.
Concrete does not like sudden / extreme changes in temperature.
In our opinion the water temperature through underfloor heating pipes should never exceed 35° c. If the water is allowed to exceed 35° c it will increase the risk of cracking.
DO WE NEED TO LAY A SCREED OVER THE UNDERFLOOR HEATING FIRST?
No a Lazenby floor is laid directly on the insulation.
CAN THE FLOORS BE LAID OUTSIDE?
Yes, all Lazenby floors can be installed outside. Different sealers can be applied for each application. It is essential a temporary cover is set up to keep direct sunlight off the patio.
In the winter a shelter should be constructed so we are able to heat the space and keep the area dry.
CAN POLISHED CONCRETE BE USED IN A WET ROOM?
Yes it is possible to use a Lazenby floor in a wet room.
WHAT SIZE AREAS ARE CAST AT THE SAME TIME?
Most floors are cast as a single piece then divided up the following day with a neat saw cut called a crack inducement joint. This joint creates a weak spot and the concrete will shrink (crack) in a neat straight line.
WHAT ARE THE CRACK INDUCEMENT JOINTS FILLED WITH?
These joints will expand and contract as the floor heats and cools. For this reason we use a flexible sealer such as polyurethane. This will be a similar colour to your floor.
CAN WE USE STAINLESS STEEL OR BRASS AS JOINTS?
This is possible but not very practical. The floor will shrink away from the metal joint and possible leave a frail edge. It also is difficult to install with underfloor heating.
DO MY WINDOWS AND DOORS NEED TO BE FITTED PRIOR TO THE FLOOR?
Each site is different but it is possible to fit the floor with or without windows and doors. If the doors are missing it is essential a shutter is fitted at the correct height to create a void for the doors to be fitted later.
Remember, if a floor is being fitted in the winter the building or space should be weather proof and sealed up from any outside elements
We will use space heaters to keep the house warm and above 10 degrees
CAN WE USE ELECTRIC FLOOR SOCKETS IN THE FLOOR
Yes but with all concrete the more inserts in the floor, the greater the risk of cracking.
CAN STEPS BE INSTALLED IN POLISHED CONCRETE?
Yes we are able to pre-cast these or pour steps in-situ.
WHAT COLOUR CAN THE FLOOR BE
We have a range of popular colours however we are able to match to RAL numbers in many cases
DO THE FLOORs HAVE TO BE SHINY?
No, we are able to supply Lazenby floors in a variety of finishes: Matt, Satin or Gloss.
ARE FLOORS EASY TO MAINTAIN?
We aim for all of our floors to be low maintenance. The secret is to use the correct cleaner and maintainer. We have a range of products for all situations. You could choose weekly mopping or the daily use of a floor scrubber.
WILL THE FLOORS NEED TO BE RE-POLISHED?
If floors are maintained correctly they should improve with time. We are able to re- polish or re-seal if required.
HOW LONG WILL A FLOOR TAKE TO INSTALL?
A lazenby concrete floor will be installed in three days. This includes all setting up and the final protection layer.
In winter the floors can take a very long time to set. our installation gang might be working as late as midnight. Please make your neighbours aware of this to avoid any problems.
WHEN IS THE FLOOR POLISHED?
We recommend cleaning sealing and polishing a lazenby floor in the week before handover. We are able to protect all your surfaces, this process uses claning equipment not large HTC polishing machines.
WHEN DO YOU GRIND THE SURFACE ON A HTC SUPERFLOOR?
The HTC process is started when the concrete is sufficently cured. 14 days is a guideline for most freshly laid concrete. The floors will be polished, sealed and protected at this stage. The machinery is large and heavy and will require 3 phase electricty and access to a hoist if the floor is not at ground level.
DOES CONCRETE CRACK?
All concrete has the possibility of cracking. With careful use of shrink reducing admixtures, anti crack reinforcing, designed crack control and good working practise the risk of cracking is reduced.
The misuse of underfloor heating with sudden temperature changes is the biggest reason for cracks in floors.
Concrete likes to be laid in regular square or rectangular bays.
IF A FLOOR CRACKS WHAT CAN BE DONE?
If a floor cracks it will be held together with the reinforcing mesh. The crack can be filled with a coloured polymer repair system.
WHAT IS Micro3
Micro3 is a ceminticious polymer floor. It is hand laid in 3 or 4 layers. Using colours and trowel techniques it can replicate a concrete floor or be applied in bold striking colours.
WHAT SURFACE CAN Micro3 FLOORS BE LAID OVER.
Floors can be laid over solid wooden sub-straits, concrete or screeds. concrete or screed should be at least 25 N in strength.
CAN Micro3 BE USED ON WALLS OR OTHER SURFACES.
Yes Micro3 will stick to any surface with the correct preparation.
CAN Micro3 BE USED IN WET ROOMS AND SHOWERS
Yes
DO YOU HAVE JOINTS IN Micro3 FLOORS
Micro3 floors laid over wooden sub floors can be seamless. floors laid over concrete and screed must have joints to mirror the existing floor joints.







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